Tag: Compassionate Conversion

Hi David, I just purchased your Compassionate Conversion Flowchart, and I really love it and the audio training.

I was wondering if, during a conversation with a potential client, there are any red flags that would signal to you that this person would not make a good client, and that if they worked with you, they would not get the results they say they want. I have had calls with people so mired down in their problems that the only thing they “want” is a negative – they just want the problem to not exist but they can't see a vision for the possibility of their life without the problem.

Are there certain types of people that just wouldn't make good coaching clients? How do you spot them? And is it “OK” to wish them well and let them go?

Or is this some issue with me being unable to pull a bigger vision out of them?

Thanks, David! Xoxo

Hi and thanks for your GREAT question!

You know, I’ve been saying for years that people have the right to be as happy as they want to be or as miserable as they want to be.

You shouldn’t have to “pull” a bigger vision from anyone.

And a rule that I live by is if you have to drag someone into a program, you’ll have to drag them around. That’s not enjoyable for either party.

All this being said, there are some red flags to alert you that a prospect may not be a good fit for coaching.

1) Have they demonstrated a willingness to change? (You want a yes here.) In your conversation you should be able to identify their sense of urgency or their reason for wanting to change, and you should be looking for things they have already started doing to begin to change.

2) Do they take responsibility for their life and circumstances? (You want a yes here.) Generally someone who does not take responsibility for everything in their life is not coachable, and if you take them on as a client, you’ll be the next person blamed for their situation.

Always remember, that you’re looking for people who WANT to change…not for people who find significance in drama and despair.

PS: The Neagle Code: Directions for Life is a weekly no-cost program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

Hi David!

Thanks so much for this opportunity!

I’m resisting picking up the phone and contacting my prospects, because I’m unsure as to how to start the conversation. Do you have any suggestions for how I can open these types of conversations?

Thanks so much!

The opening of a sales conversation is one of the most overlooked AND most important parts of the process. It is so essential that it has the power to make or break the entire call.

Why is it so important?

It is vital that you maintain control of the conversation from the very beginning. In order to do this, you must establish control right from the start and make sure YOU are leading the conversation.

IF YOU DON’T, it is very difficult to regain control and you will not make the sale.

There are three parts to a solid opening:

1. Greeting: Tell them who you are.
2. Purpose: Tell them why you are calling.
3. Ask: Jump right into my Compassionate Conversion Flow Chart

You must have a reason to start the conversation. If you don’t have one, create one!

Example: “Hi ______. This is Jane from _______. You recently subscribed to my list and I’m calling because I’d love to learn about you and your business. What is the biggest challenge you are currently facing in ________?”

Lastly, remember to be calm, confident and in control.

PS: The Neagle Code: Directions for Life is a weekly no-cost program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

PS: The Neagle Code: Directions for Life is a weekly no-cost
program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

PS: The Neagle Code: Directions for Life is a weekly no-cost
program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

PS: The Neagle Code: Directions for Life is a weekly no-cost
program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

PS: The Neagle Code: Directions for Life is a weekly no-cost
program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

This week's question from my portal “The Neagle Code: Directions for Life” comes from Erin.

Question:

Hi David,

Thank you for your guidance! I am a nutrition coach and also an elementary school teacher. I am often approached by friends/co-workers/acquaintances with questions about weight loss and management. I am passionate about my expertise and love to converse about these topics, however; when asked to provide more personal advice, I am uncertain about the best way to shift from an inquiring acquaintance to a client. Should I just outline my services and costs verbally? Email? Pamphlet? Your thoughts are much appreciated!

Answer:

Hi Erin, and thanks so much for your question!

I would like to take this moment to introduce you to your two new best friends…

THE QUESTION.

And

THE BOUNDARY.

You see part of your problem is that you're not in control of the conversations you're having with your friends/co-workers/acquaintances. You're allowing them to be in control. And the other part of the problem is that you're not setting clear boundaries about what you will and will not give away for free.

And the only way for you to regain control is to bring in the QUESTION.

I cover this in-depth in my training called Compassionate Conversion, but I'm happy to give you an abbreviated version here.

As soon as someone asks you a question, I'd like you to answer with a question. This allows you to be in control of the conversation, and positions you as an expert, rather than a friend/acquaintance/co-worker.

Example:

Co-worker: What's the fastest way to lose 10 lbs.?

You: What's your biggest frustration with losing weight?

In just the simple asking of that question, you can immediately see what they are really wanting help with, and they can see that you've got their best interests at heart. Let's continue:

Co-worker: I just can't seem to stick with eating healthy. I've tried and tried, and every time I last 2 weeks, and then end up eating Oreos.

You: I see. There are a number of reasons that can be a factor when trying to lose weight. Based upon what I know about you, I think I can help. I have a program I think could really help you kick the Oreos to the curb for good. When would you like to schedule a time to talk?

This sets a clear boundary that you're not going to solve all of their problems at no charge, and it maintains that you're in charge of the conversation.

Anyone in a “helping” profession can relate to this scenario, and the key is to use questions and boundaries to make sure that you're converting inquiries to clients.

If you'd like more (question by question) instruction on how to manage a sales conversation, go to: www.compassionateconversion.com

“Just Believe”,^®

PS: The Neagle Code: DIRECTIONS for LIFE is a weekly no-cost program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.TheNeagleCode.com to participate.

PPS: May I ask you to help me spread the word about this program? Is there someone you care for who is stuck, or struggling, or lost, or unhappy? Because if so, I would very much like to help. No matter their question, no matter their predicament, no matter if they've never heard of me before … if they would like to ask for help via www.TheNeagleCode.com, my Team and I will do our very best to provide that help.