Resistance Around Hiring Someone
This week's question from my portal “The Neagle Code: Directions for Life” comes from someone who wishes to remain anonymous.
Iโm a nutritionist and I see clients for several hours each day. There are certain things I need to do to grow my business, but if Iโm still the practitioner, I have limited time. Plus, thereโs self-careโeating lunch, working out, etc. If Iโm working, sitting in the office all day, it feels less healthy. I know I need leverage.
Still, Iโm having resistance around hiring someone. Twenty years ago, I managed employees, and had good and tough experiences. Maybe Iโm scared to hire someone. What if I bring a ton of drama into my life by hiring someone, and it goes south? Do we all go through that fear of hiring people?
I donโt think thatโs the right question. It doesnโt really matter if everyone goes through that.
What matters is that you make the most use of your time possible.
Iโd recommend 3 things:
1) For 1 week, keep a notebook next to you, and write down every single thing you do each day. This will show you where your time is being spent.
Track all the $10/hour tasks that you do, like managing your calendar, sending clients reminders, setting things up on your computer. Thatโs all stuff you shouldnโt be doing, because itโs not the best use of your time. Those tasks donโt require your skill level or your brilliance.
You could easily pay someone to do $10/hr tasks for you.
If you take those off your plate, how much MORE you could
doโboth on your business and in servicing your clients?
2) Look at how many times a day do you say the same thing, or teach the same thing to people?
If youโre repeating yourself over and over again, start to record those things, so you can send clients the recordings. Begin to build a bank of trainings, so that you can inform them, rather than repeating yourself.
3) When youโre looking to hire someone, put them through a process that will give you key indicators of what theyโll do for you.
Itโs actually easy to spot people who are high-drama early on in the hiring process.
If I ask, โHey, are you willing to do a test project?โ Instead of a simple yes or no response, theyโll send me, โYes, Iโd love to. But I have this going on Saturday, and I have this on Sunday. So I wonโt be able to get it to you until Monday afternoon, but maybe then it might be Tuesdayโฆโ
You can get an idea that this person wonโt be a good fit.
Get as much information as you can from someone before you even bring them in for an interview.
You HAVE to hire if youโre going to scale. Itโs required.
Look at your role mathematically. Itโs like a formula. Thereโs only so much time in the day. You want to spend most of your time doing high-dollar tasks. Offload the low-dollar tasks to someone else, because mathematically youโll make more money.
The first hire should be an assistant, even if it's only for a couple hours a day.
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