Why we attract needy clients
This week's question from my portal “The Neagle Code: Directions for Life” comes fromย someone who wishes to remain anonymous.ย
My partner and I have a law practice. Itโs always our goal to provide excellent service to everyone.
But sometimes we find ourselves feeling compelled to do far more for a client. Weโve found that those individuals end up being unhappy, or lashing out at us. We know thereโs some kind of correlation there โ between our going overboard with our services, and having unruly clients. Weโre struggling to identify what weโre doing to cause that?
Youโre taking on clients you shouldnโt be taking on. Theyโre needy.
When you initially sit down with someone whoโs a potential client, there needs to be a little bit of THEM selling you on why you should take them on as a client.
If youโre taking on just anybody, youโll overlook red flags right from the very beginning. Theyโll be the most giant pain-in-the-ass youโve ever had to deal with.
Hereโs an example:
Say someoneโs sitting in front of you, telling you about whatโs going on in their life. I would look at their problem and say:ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย ย
โI understand your situation. Hereโs this issue. In order for me to help you with this, youโre going to have to follow my directions. If you canโt do that, then weโre both going to be miserable. Iโm not willing to be miserable. So, tell me why I should take you on as a client?โ
Youโre going to piss off some people when you say that.
But for those who know how to accept responsibility for their own results, theyโre going to appreciate your directness. Theyโre going to tell you why you should take them on as a client.
If someone said that to me, I would totally get where they were coming from.
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