I Keep Hiring the Wrong People

This week's question from my portal “The Neagle Code: Directions for Life” comes from someone who wishes to remain anonymous. 

Neagle Code Question

Hi David,

My question is around team. I’ve recently hired a few people whom I’ve had to subsequently fire. It’s frustrating, because I need good people on my team right now. I feel like I’m stagnating my own growth. I’m not moving as fast as I need to be moving. It seems like the people I’m hiring are just taking advantage of the situation. I’m spending all this cash and they’re literally not doing the work.

Why does this keep happening? What is going on subconsciously where I’m attracting people who aren’t good for my business? Is it something energetic where I’m stopping my own growth unintentionally? Or is it just the simple fact of hiring slow and firing fast? I have contracts and statements of work, so these people should be clear on what my expectations are. As soon as I see that they’re not meeting the expectations, I address the issue head on.

Neagle Code Answer

I’m a big fan of not giving meaning where it’s not supposed to be given.

The truth is, you don’t really know who you’re hiring until after you work with them. Part of this may be that you need to take some time to find the right people. It might take a couple of hires to find the right person, that right fit.

And never forget that hiring is a SKILL.

Anybody can say whatever they want on a resume. References usually turn out okay, because people will only give you references from those who will say good things about them.

Ask yourself:

  • Have I done everything on my end to make sure I’m clearly communicating?
  • Do I have clear standards and expectations?
  • Am I holding people accountable?
  • Am setting them up for success, and doing everything I can to make sure they’re successful in their role?
  • Am I having them do test projects to prove their competence?

If you can check all those things off the list—and that person still isn’t meeting expectations—then they’re not the right person. Fire them fast and hire someone else. And don’t get bogged down into making this mean something it doesn’t mean.

All of those things listed above are a big piece of hiring someone—unless you’re flat out missing something key during the hiring process. If not, it could just be that they aren’t who they say they are.

It’s about looking at it for what it is, getting a second opinion, and being like, “Hey, here’s my process. Do you see anything I’m missing?” And then letting it go and finding the right person.

Sometimes you just have to go through that process of hiring a few people to find the right one.

And sometimes you may not be the right person to do the hiring. There’s nothing wrong with hiring a recruiter or a service to complete the vetting process for you.

P.S. Whenever you're ready… here are 3 ways I can help you grow YOUR business:

  • Listen to The Successful Mind Podcast. Three times per week I drop cutting edge information and strategies relating to success mindset, leadership, wealth creation and relationships.
  • Join other like-minded small business owners in my Transformation Facebook Group! Allow us to be a place to share ideas, get advice and meet others who value truth and growth!
  • Join me at The Art of Success Virtual Summit! This October 2021, I'm getting a group of amazing business owners for 3 days to work on exponentially growing their business.

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Toxic Team Member

This week's question from my portal “The Neagle Code: Directions for Life” comes from someone who wishes to remain anonymous.

Neagle Code Question

David,

I am a business owner and have a small 5-person team. My issue is that my office manager has been with me for YEARS…but I’m noticing recently that I always feel like I’m walking on eggshells around her and I avoid having conversations with her about her performance…in fact, I even feel guilty about asking her to change or do things differently. My gut is telling me this is not a good situation, but my heart is telling me that I need her on my team.

What is going on?

Neagle Code Answer

To be honest, the answer to this question is that you’re allowing a toxic relationship to develop within your business.

The feeling that you’re walking on eggshells is a key indicator that you’ve got an unhealthy work relationship in the works. And here’s the thing… if you don’t face this issue head on it will become a cancer within your business and affect you, your team and your profits.

One of the many ways that toxic people manipulate is by doing things for you and then making you feel obligated to them.

And if you’re like most people, you make it easy for them to do this in two main ways:

1. You are practically primed to feel guilty.

Because guilt is a value that so many people are raised with and know very well, it’s not difficult for a toxic person to inflict it upon you, and use it as a tool to control you and get you to do what they want.

2. You don’t set consistent and clear boundaries — or any boundaries at all.

Boundaries are imaginary lines between you and others that divide up what’s yours and what’s theirs.

This applies not only to your body, your money and your belongings, but also to your feelings, thoughts and needs.

One word of caution here.

Toxic people don’t like it when
you start setting boundaries.


That’s because you’re breaking the subconscious agreement between you, which is: “I’m going to abuse you” or “I’m going to be toxic in your life.”

Also, setting boundaries will likely trigger them, — which can actually intensify their manipulation as they try to beat you back down into the submissive place where they once had you.

That’s why it’s really important to get education and support in dealing with, and safely disengaging from, the toxic people in your life.

And then finally, you can begin to create the healthy, supportive team that you desire.

Join me Tuesday, Aug 6th and Thursday Aug 8th for a FREE 2-Part training I’m hosting that will help you see if toxic relationships are sabotaging your business. And as an added bonus I’m going to teach you the EXACT words you need to say to set a boundary with anyone in any scenario. CLICK HERE for all the details!

PS: If you enjoy reading my weekly Neagle Code, you'll LOVE my podcast, The Successful Mind. You can expect cutting edge information and strategies relating to success mindset, leadership, wealth creation, and relationships, all based in Universal Law and my own experience creating a multi-million dollar business.

Will you do me a favor? Subscribe, listen and leave me a review! I'd love to know what you think!

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How do I find the right people for my team?

This week's question from my portal “The Neagle Code: Directions for Life” comes from someone who wishes to remain anonymous.

Neagle Code Question

How do I find the right people to hire for my team? I’m currently feeling incredibly frustrated with the process AND the people!

Neagle Code Answer

Thanks for the great question!

When doing ANY hiring, you always need to first start with yourself:

• Are you the right person to do the hiring? Be honest.
• Do you have a poor track record of turnover within your business?

Businesses lose money every time they have to fire and hire, so at times, it’s often less time consuming and more cost effective to turn to a professional to assist you in hiring.

They are skilled at not only knowing what questions to ask you to make sure you attract qualified people, but also what questions to ask the potential employee.

An outside service can be more objective and know how to “read between the lines” in an interview so that only qualified people who will match your culture make the cut.

If you feel like you are the person to do the hiring, sit down and make a list of all the qualities and skills you’re looking for in the “right” person.

Be specific. When hiring you want to be able to clearly explain both “duties” and expectations.

If you find that you are still having difficulty finding the right person to fill a role in the company, you may need to take a long hard look at why you are attracting the situation:

• Are you keeping yourself the bottleneck in your company so as to stay hidden or not have to take risks to grow?
• Do you have issues with trusting someone else to do a job that you know you can do well

Remember, everything starts with you, so the more clear and honest you can be with yourself and others, the easier that position will be to fill.

JustBelieve_Logo-01

PS: The Neagle Code: Directions for Life is a weekly no-cost program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

Can I trust my team members?

This week's question from my portal “The Neagle Code: Directions for Life” comes from Isaiah.

Neagle Code Question

Hi David,

I know that to grow my business I need to develop a team. I’ve never hired anyone before, and I’m really worried about trusting people with a business I’ve worked so hard to build. How much do I trust a team?

Neagle Code Answer


Hi Isaiah, and thanks for the question.


The concept of trust is interesting, and the more I speak to entrepreneurs, the more I see how their lack of understanding of trust leads to sabotage.

It’s one of the reasons I’ll be teaching on this topic in my new Live and Let Live Virtual Training. Trust is a huge issue because it’s not actually taught to the majority of us…especially those of us who grew up in the Middle Class.

You see, trust MUST be earned.

To trust blindly in others is sheer ignorance.

Let me explain.

When you are building a team, you have to assume the role of leader.

A good leader interviews and screens potential hires carefully and strategically.

References are always checked.

After the hire is made, the leader gives the new team member opportunities to earn the leader’s trust until they have proven to be trustworthy.

This is your business, it’s your responsibility, and I see so many entrepreneurs hand over the keys to their business to people who have not demonstrated that they can be trusted.

Do your part to make sure the team members you are bringing into your business are a good fit, and be willing to give them opportunities to showcase their gifts and earn your trust at the same time.

Interesting Image

PS: The Neagle Code: Directions for Life is a weekly no-cost program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

 

 

 

 

Hiring advice to grow a successful team

This week's question from my portal “The Neagle Code: Directions for Life” comes from Malcolm.

Neagle Code Question

Hi David!

The good news about me is that I’m really ready to grow my team. The bad news is that I don’t have much experience hiring, and the hires I’ve made in the past…well…let’s just say they haven’t been the best hires. Do you have any guidelines on hiring or advice you could share with me as I grow my team?

Thanks much!

Neagle Code Answer

Congrats on your decision to grow and thanks for the great question!

When doing ANY hiring, you always need to first start with yourself.

Are you the right person to do the hiring? Be honest.

Do you have a poor track record of turn over within your business?

Businesses lose money every time they have to fire and hire, so at times, it’s often less time consuming and more cost effective to turn to a professional to assist you in hiring.

Most people don’t even realize this is an option.

An outside hiring service is skilled at not only knowing what questions to ask you to make sure you attract qualified people, but also what questions to ask the potential employee.

They can be more objective and know how to “read between the lines” in an interview so that only qualified people who will match your culture make the cut.

If you feel like you are the person to do the hiring, sit down and make a list of all the qualities and skills you’re looking for in the “right” person.

Be specific. When hiring you want to be able to clearly explain both duties and expectations.

I once had the honor of having my friend Tony Hsieh of Zappos.com speak from my stage and he always encourages people to hire slow and fire fast.

I couldn’t agree more.

If you find that you are still having difficulty finding the right person to fill a role in your company, you may need to take a long hard look at why you are attracting the situation.

Are you keeping yourself the bottleneck in your company so you feel important?

Do you have issues with trusting someone else to do a job that you know you can do well?

Remember, everything starts with you, so the more clear and honest you can be with yourself and others, the easier that position will be to fill.

Interesting Image

PS: The Neagle Code: Directions for Life is a weekly no-cost program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

The greatest hiring mistake made by entrepreneurs today

This week's question from my portal “The Neagle Code: Directions
for Life”
comes from Deon.

Neagle                 Code Question


Hi David!


Knowing that it takes a team to build the business that I want to grow, how much trust/emphasis should one put into others? Or is it ALL on me?

Thanks!

Neagle                                               Code Answer

Hi Deon and thanks for the question.


The concept of trust is interesting, and the more I speak to entrepreneurs, the more I see how their lack of understanding of trust leads to sabotage.

You see, trust MUST be earned.


To trust blindly in others is sheer ignorance.


Let me explain.

When you are building a team, you have to assume the role of leader.

A good leader interviews and screens potential hires carefully and strategically.

References are always checked.

After the hire is made, the leader gives the new team member opportunities to earn the leader’s trust until they have proven to be trustworthy.

This is your business, it’s your responsibility, and I see so many entrepreneurs hand over the keys to their business to people who have not demonstrated that they can be trusted.

Do your part to make sure the team members you are bringing into your business are a good fit, and be willing to give them opportunities to showcase their gifts and earn your trust at the same time.

Just Believe,®
Interesting Image

 

PS: The Neagle Code: Directions for Life is a weekly no-cost
program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

Are you hiring?

This week's question from my portal “The Neagle Code: Directions
for Life”
comes from Miriam.

Neagle                 Code Question


How do I know when to invest in hiring a team? Are there key indicators to let me know when it's time to expand and bring more people into my business?

Thanks so much David!

Neagle                                               Code Answer


Hi Miriam, great question.

Yes, actually there is.

First of all, it’s very important that you know where you are coming from.   The more time you are able to spend creating cash flow and delivering your services, the more profitable your business can become.

When hiring a team, you must come from a desire to expand rather than a desire to be saved.

When you have a desire to expand, you will hire people for the right reasons. If you are someone who has the need to control, you’ll find yourself having a difficult time surrendering these tasks.

So, what are the right reasons to hire a team?

Hire a team to take care of all things that you shouldn’t be doing in your business. These are things that don’t generate cash flow:

• Answering emails
• Admin
• Bookkeeping
• Scheduling travel
• FAQs
• Research

It is important that YOU spend your time doing money generating activities.

The more time you are able to spend creating cash flow and delivering your services, the more profitable your business can become.

Just Believe,®
Interesting Image

 

PS: The Neagle Code: Directions for Life is a weekly no-cost
program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.DavidNeagle.com/ask-david to participate.

Are you trying to attract support?

This week's question from my portal “The Neagle Code: Directions for Life” comes from an individual who wishes to remain anonymous.

Question:

How do I find dependable, reliable people when building a team especially when they don't return calls or show up?

Answer:

Fantastic question!

First, you need to remember that you create your reality. So let's try to pinpoint what's going on here.

I need you to answer a few questions, and it's REALLY important that you take some time with these questions and allow yourself to be honest.

Question #1: Do you really want a team?

Are you willing to give up certain aspects of your business and TRUST that someone else can do them?

The reason I ask this question is because a lot of entrepreneurs say they want a team, and yet, they are afraid of establishing a team and delegating at the same time. They'll say that they want someone to help them, and yet they don't want to give up the reins or simply don't trust others to do what they are asked to do.

Over and over I've heard entrepreneurs say, “If I want it done right, I might as well just do it myself.” That kind of thinking is based in lack, and will never allow you to attract effective team members.

You're really sending mixed messages when your intellect is telling you that a team is needed, but deep down, you're afraid of taking on a team.

Question #2: Do you effectively communicate your expectations to your team?

Believe it or not, team members are not mind readers. If you want something done, you must be able to explain your requirements or vision for the task and give a clear deadline.

Don't forget, communication goes both ways. It's also important for your team members to know that you value their thoughts and opinions as well.

I've seen many teams implode due to lack of communication, and it's really unfortunate (and preventable).

Question #3: Are you getting what you pay for?

When entrepreneurs first begin to think about adding team members, more often than not, they are at a place in their business where they can't really clearly see how they can add a team member and pay them at the same time. They must take a risk in hiring someone to allow for the continued growth of their business.

This is where the problem comes in.

They don't see the new team member as an investment in their company, and they look for the “least expensive help” they can find. They base their hiring on price rather than quality.

Who do you think gets a better return for their money; someone who hires an entry level VA who's not familiar with their business at $25.00 per hour, or someone who hires a VA who's experienced and understands business at $75.00 per hour?

ALWAYS make decisions based on where you want to go rather than where you are right now, or you'll always be stuck right where you are right now.

So, in short, EXPECT to find a team member who identifies with the vision of your company, TRUST them to do the tasks that you effectively communicate to them, and be willing to PAY them for their expertise.

“Just Believe”,®

P.S: The Neagle Code: DIRECTIONS for LIFE is a weekly no-cost program that is open to everyone! Each week, I'll select and personally respond to one question received via the above “The Neagle Code” page that I feel in my heart will help the most people. (You may choose to remain anonymous if you wish, with our full support.) It is my deep, heartfelt intention that ~ in answering your questions ~ I may provide you with the Universal Truths that in committed application, will set you free. Simply submit YOUR burning question at: www.TheNeagleCode.com to participate.

P.P.S.: May I ask you to help me spread the word about this program? Is there someone you care for who is stuck, or struggling, or lost, or unhappy? Because if so, I would very much like to help. No matter their question, no matter their predicament, no matter if they've never heard of me before … if they would like to ask for help via www.TheNeagleCode.com, my Team and I will do our very best to provide that help.