Hiring advice to grow a successful team

This week's question from my portal “The Neagle Code: Directions for Life” comes from Malcolm.

Neagle Code Question

Hi David!

The good news about me is that I’m really ready to grow my team. The bad news is that I don’t have much experience hiring, and the hires I’ve made in the past…well…let’s just say they haven’t been the best hires. Do you have any guidelines on hiring or advice you could share with me as I grow my team?

Thanks much!

Neagle Code Answer

Congrats on your decision to grow and thanks for the great question!

When doing ANY hiring, you always need to first start with yourself.

Are you the right person to do the hiring? Be honest.

Do you have a poor track record of turn over within your business?

Businesses lose money every time they have to fire and hire, so at times, it’s often less time consuming and more cost effective to turn to a professional to assist you in hiring.

Most people don’t even realize this is an option.

An outside hiring service is skilled at not only knowing what questions to ask you to make sure you attract qualified people, but also what questions to ask the potential employee.

They can be more objective and know how to “read between the lines” in an interview so that only qualified people who will match your culture make the cut.

If you feel like you are the person to do the hiring, sit down and make a list of all the qualities and skills you’re looking for in the “right” person.

Be specific. When hiring you want to be able to clearly explain both duties and expectations.

I once had the honor of having my friend Tony Hsieh of Zappos.com speak from my stage and he always encourages people to hire slow and fire fast.

I couldn’t agree more.

If you find that you are still having difficulty finding the right person to fill a role in your company, you may need to take a long hard look at why you are attracting the situation.

Are you keeping yourself the bottleneck in your company so you feel important?

Do you have issues with trusting someone else to do a job that you know you can do well?

Remember, everything starts with you, so the more clear and honest you can be with yourself and others, the easier that position will be to fill.

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  1. Thank you David for this brilliant answer. Business owners don’t understand the “hidden” cost of a bad hire, and they struggle with firing incompetent people. You are the first coach, I have read (or heard) guiding a business owner to a real “HR” expert. We can see the possible pitfalls and help in this process of recruiting, hiring and on-boarding… I agree 100% and I use it all the time with my clients … “Hire slow…and fire fast… It can save your business.”

    • Absolutely Fay, its a mantra business owners have to use in order to maintain growth. A bad hire can set a company back and infect the workplace culture very quickly, so doing your homework and getting a professional to help in the process makes all the difference. Appreciate the post.